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Knowledge Base

Home/Knowledge Base/09. My account

Reset your password

Have you forgotten your password? Do not worry, it can be solved! The login page allows you to reset your password. For safety reasons all passwords are encrypted in our system which means that we can’t help you generate a new one unless you reset it by sending a new password to your e-mail address. Below, we describe in small steps how your reset your password.

Step by step

  1. Go to the “Login page“.

  2. Click in the link “Forgotten your password?“.

  3. Fill in your email address and click on “Reset Password” to send a new password to your email. Note that you must enter the same email address that use when logging in to the tool.

Check your e-mail inbox folder to reset your password.

Check your e-mail inbox folder to reset your password.

You can change the password under “My account” > “My Details in the tool.

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