Subscriptions – Overview

Subscriptions gives you an overview of all you subscribers. The subscription page provides you with detailed information about:

  1. Which list your contacts subscribe to
  2. Status of all your existing subscriptions
  3. If the subscription belongs to a list that sends out autoresponders

Contact list on the other hand doesn’t have as detailed information as subscription list. Subscription lists are excellent ways to use if you want to get more information about the subscription rather than the contact.

Subscription Sections

Subscriptions

Contact

The field contacts provides you email information about your contact, by clicking on the mail address you can edit contact information and subscriptions for a specific contact.

List

Lists presents all of the lists that your contacts are subscribed to or cancelled their subscription from. The list names are short cuts and lets you edit list information.

You have the ability to filter through your lists by clicking on the “Filter” button. From there, select the “Filter by list” and then which list you want in your results. Once you are done you may reset the search results by clicking the “Reset filter” or “All lists”.

Status

Status shows an update of contact subscription and the latest status about contact subscriptions.

Created

The field “Created” provides information about when the subscription was created. You may create a subscription through a subscription form or by importing new contacts manually in the tool or through our API.

Also, by using our filter-tool you can choose to sort and filter all contacts after specific time intervals such as “7 days”, “In the last month,” and “the past year”. You can reset the search results by clicking the “Reset filter” or “Show all contacts”.

Cancelled

The field “Cancelled” presents if the contact is fully functional (active) or inactive. Inactive contacts will not receive any notifications or newsletters, the system presents inactive contacts with a red cross mark meaning that it is inactive. However, a active contact will be presented with a green check mark. An inactive contact may sometimes caused by a misspelled e-mail adress, therefore, always make sure that all the information is correct.

You can choose to sort your contacts by their status; inactive and active. You do this by clicking on the “Filter” button and select to “Active Contacts” or “Inactive contacts” first. This is a good idea if you would like to tidy up your contact list. You can reset the search results by clicking the “Reset filter” or “Show all lists”.

Autoresponder

This field presents if your contacts are subscribed to one or several autoreponders (automated newsletters). In that case you’ll see all the lists that the subscriber is connected to.

Handle Subscriptions

The toolbar gives you the following options:

  • Cancel subscriptions
  • Delete subscriptions
  • Export subscriptions
  • Copy subscriptions
  • Move subscriptions

The system then provides you with an Excel-file that’s downloaded onto your computer. You are provided by three options to manage your subscriptions, one were you may manage your subscriptions manually (one by one), second by managing your subscriptions all at once or selectively (between different lists).

Choose to Cancel, Delete, Export, Copy or Move your subscribers.

Choose to Cancel, Delete, Export, Copy or Move your subscribers.

Handle subscriptions one by one

You can manage your subscriptions manually by selecting one or several contacts by clicking on the check boxes next to the user email address. By using out toolbox you can choose which action to you’d like to perform. The system will provide you with information such as how many contacts you’ve selected the to the toolbox. If you want to un-check a box then it’s simply done my clicking on the box next to the user email address. Please note that you can’t regret an action.

Choose one or several contacts by clicking on the check-box next to the email address.

Choose one or several contacts by clicking on the check-box next to the email address.

Handle all subscriptions

Another option is to select all existing subscriptions by using the toolbar and choose which action to preform. All your contacts will be chosen for the action. The system will provide you with information such as how many contacts you’ve selected the to the toolbox. If you want to un-check a box then it’s simply done my clicking on the box next to the user email address. Please note that you can’t regret an action.

Handle subscriptions from a search or filter result

You also have the ability to manage your subscribers by the list they’re connected to or by their personal information such as name. You’ll find the toolbar next to the search box on the page. Make sure to filter by “creating date”, “status” or “list” before you choose which action to preform. he system will provide you with information such as how many contacts you’ve selected the to the toolbox. Please note that you can’t regret an action.

★ Tool Tip:

If you are looking for a specific contact we recommend that you use our search feature. You will find a search box in you contact page.

To clear the search box, click on the “escape-button” that appears in the box.

To clear the search box, click on the “escape-button” that appears in the box.